Recently I was called to a fairly large company to check on an ozone system installed for water treatment . They were not getting results . They were sold a 500 grams ozone system by an Indian manufacturer . against our will be were coaxed to check the ozone production and found that the unit was generating only 70 grams . This was confirmed also by the actual power consumption of the unit . There was nothing the buyer could do at this stage as the manufacture was giving ll sorts of excuses for non performances and shifting the blame to the engineering of the contact tanks, water quality and what not.
these situations do not happen in developed countries and it is high time we became sensitive to these tall claims of few irresponsible ozone manufactures .Buyers , consultants must exercise their rights enforcing performance as claimed/guaranteed
Today OTSIL has replaced more than 30 units of other ozone manufacturers within the last 2 years – All of them within warranty period. . We do not actually like it and are frustrated ourselves . Will it Change ?